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PRIVACY POLICY

Last Updated: 27/11/2024

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At TROT, we place great importance on protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our application, you agree to the practices described below.

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1. Data We Collect


1.1. Data You Provide Directly:

  • User Account: When you register, we collect details such as your name, email address, phone number, and password.

  • Profile: You can add additional information, such as your location, preferences, and a profile photo.

  • Listings: When you post a listing, we collect its details, including photos, videos, descriptions, and contact information.

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1.2. Data Collected Automatically:

  • Device Information: Type of phone, operating system, app version.

  • Browsing Data: Pages visited, clicks, and interactions on the app.

  • Location: If enabled, we collect your location to enhance listing searches.

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2. How We Use Your Data


We use your data to:

  • Provide and improve our services.

  • Manage your account and facilitate interactions within the app.

  • Personalize your experience (e.g., displaying relevant listings).

  • Send notifications (e.g., updates on your listings or messages).

  • Ensure app security by monitoring suspicious activities.

  • Comply with legal obligations.

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3. Sharing Your Data


We never sell your personal data. However, we may share it in the following cases:

  • With Other Users: Public information from your profile and listings is visible to other app users.

  • With Service Providers: For technical reasons (hosting, secure payments, email delivery).

  • Legal Obligation: To comply with the law or respond to requests from competent authorities.

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4. Data Security


We implement technical and organizational measures to safeguard your data. However, no method of transmission or storage is completely secure. In the event of a breach, we will notify you as soon as possible.

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5. Your Rights


In accordance with applicable laws (e.g., GDPR), you have the following rights:

  • Access and Rectification: View, modify, or delete your account information.

  • Portability: Request a copy of your data in a readable format.

  • Right to Erasure: Request the deletion of your personal data.

  • Objection: Refuse certain uses of your data, such as personalized ads. To exercise your rights, contact us at: hello@apptrot.co


6. Data Retention


We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

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7. Policy Updates


This policy may be updated at any time to reflect changes in our practices or comply with new regulations. We will notify you of significant changes.

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8. Contact


For any questions or requests regarding your personal data, you can contact us at:

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By using TROT, you accept this Privacy Policy.

Thank you for trusting TROT for your equestrian needs. 🐴

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